We
are committed to making XRMS CRM and Sugar CRM packages work as
effectively as possible for you.
If there are problems with your installation, or new bugs are found,
then let us know and we will fix them as soon as possible.
M8 Solutions support does not include
Training of sales staff - This can be purchased
as an additional option.
Custom development of new features within the above said CRM
package.
Support for your sales staff - we will only support the
system administrator
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Internet
software is complex and always changing - there is no way to guarantee
it will always work all the time. As with most open source software,
XRMS and Sugar CRM are released under the GPL license and is
distributed without warranty and without liability.
Likewise, our hosting service must also protect itself from litigation
and offers this service without warranty and without liability for
defects, lost data or any other problems you may experience.
That said, we are a company who care about delivering real value
to our customers through open source applications, and are genuinely
striving to provide you with great service and the best possible
platform to construct and conduct your CRM application.
Thus, we can guarantee a 100% best effort into keeping things running
smoothly and safely, and to fix anything that may crop up as fast as
possible. If for any reason you are genuinely unhappy with the service
we will refund you last month's payment.
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